hibazi Terms and Conditions

1. General Introduction

hibazi (referred to hereinafter as the "Platform", "we" or "hibazi") operates an online gaming service for users in Bangladesh. This Terms and Conditions document forms a legally binding agreement for the use of the hibazi website and related services.

By accessing this page, creating an account, or using any service of hibazi, you confirm that you have fully read, understood, and accepted these Terms and Conditions. If you do not agree with any part of these terms, please do not use this platform.

2. Definitions and Applicability

The key terms used in this document are defined below:

• "User" or "Member" — any person who is registered on the hibazi platform and uses its services.
• "Account" — a user's personal profile and balance on the hibazi platform.
• "Service" — all online gaming, bonus, payment, and support features provided by hibazi.
• "Bonus Funds" — money granted as part of a promotion, withdrawable subject to meeting specific conditions.
• "Real Money" — actual funds deposited directly by the user.
• "Wagering Requirement" — the betting obligation that must be met before bonus funds become eligible for withdrawal.

These terms apply to all individuals residing in Bangladesh who use the hibazi platform.

3. Account Registration

A personal account is required to access all features on hibazi. During registration you must provide the following information accurately:

• Full legal name (as per national identity card)
• Active email address
• Active mobile number
• Date of birth (for age verification)
• Preferred payment method details

3.1 Single Account Rule

Each individual may create only one account on hibazi. Creating multiple accounts under the same name, from the same device, or using the same payment method is strictly prohibited. If this rule is violated, all accounts will be closed and balances may be forfeited.

3.2 Accuracy of Information

All information provided at registration must be true, accurate, and up to date. Providing false or misleading information will result in immediate account closure. hibazi may request additional documents for identity verification at any time.

4. Age and Eligibility Requirements

Additional eligibility conditions:

• You must be a person with full civil legal capacity.
• You must have a valid payment method registered in your own name.
• You must be using this service voluntarily — not under compulsion by anyone.
• You must play for yourself — not on behalf of a third party.

5. Account Security

It is entirely your responsibility to keep your account password and login details secure. Follow the guidelines below for security:

• Use a strong and unique password.
• Do not share your login details with anyone.
• Avoid logging in over public Wi-Fi.
• Always log out after each session.

If you suspect unauthorized access to your account, contact us immediately via 24/7 live chat or at [email protected]. hibazi is not responsible for any transactions carried out using your login details.

6. Deposit and Withdrawal Policy

6.1 Deposit Rules

Accepted payment methods for depositing funds on hibazi are: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount for each method is ৳300.

• Deposited funds must come only from the registered user's own payment account.
• Deposits from third-party accounts are prohibited.
• If the deposit amount is not reflected correctly, contact the support team.

6.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 10 to 45 minutes. The following conditions apply to withdrawals:

• Withdrawals will only be sent to the payment account from which the deposit was made.
• Withdrawals may be held if identity verification has not been completed.
• Withdrawals may be restricted if the wagering requirement for an active bonus has not been met.
• hibazi reserves the right to carry out additional verification in cases of suspicious activity.

7. Bonuses and Promotions

7.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 will earn a ৳1,000 bonus, giving a total balance of ৳2,000; or depositing ৳18,000 will earn a ৳8,000 bonus, giving a total balance of ৳26,000.

7.2 Wagering Requirement

A 25x wagering requirement applies to all bonuses. This means you must place bets totalling 25 times the bonus amount before the bonus funds can be withdrawn.

7.3 General Bonus Terms

• A bonus may only be claimed once per individual or household.
• No direct withdrawal from bonus funds is possible.
• hibazi reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is detected, the bonus may be cancelled and the account may be closed.
• If wagering is not completed within the specified time limit, the bonus will be forfeited.

8. Gaming Rules

All games on the hibazi platform are conducted fairly and fair play is ensured. The following rules always apply to gaming:

• Each game has its own rules — understand them before playing.
• If any result remains undetermined due to a technical error, hibazi reserves the right to make the final decision.
• If the internet connection is lost, the result of the ongoing game will be saved on the server.
• If you have any doubt about a game result, contact the support team.

The hibazi VIP program has four levels: Bronze, Silver, Gold, and Platinum. Weekly cashback benefits are provided at each level.

9. Prohibited Activities

The following activities are strictly prohibited on the hibazi platform:

• Playing games using software bots, automation tools, or artificial intelligence.
• Any form of fraud, manipulation, or attempting to exploit the system.
• Creating multiple accounts to take advantage of bonuses.
• Threatening, harassing, or behaving rudely toward other members.
• Using the platform for money laundering or illegal financial activities.
• Using or distributing hibazi's intellectual property without permission.
• Attempting to break or bypass the platform's security systems.

10. Account Closure and Suspension

10.1 Closure by hibazi

hibazi reserves the right to suspend or permanently close an account in the following circumstances:

• Violation of any clause of these Terms and Conditions.
• Registration with false information.
• Fraudulent activity or suspicious transactions.
• Use of the platform while being a minor.

10.2 Closure by User

You may close your account at any time. To do so, contact us via 24/7 live chat or at [email protected]. Withdraw all withdrawable funds before closing.

11. Responsible Gaming

hibazi takes responsible gaming very seriously. We believe gaming is for entertainment — not as a source of income. We provide the following features to support responsible gaming:

• Option to set deposit limits.
• Self-exclusion option.
• Opportunity to review gaming activity.
• Responsible gaming information and support.

If you feel gaming is having a negative impact on your life, please visit our Responsible Gaming page or contact us via 24/7 live chat.

12. Privacy and Data Protection

Protecting your personal information is our priority. hibazi uses SSL encryption technology to keep your data secure. We collect, store, and use your information solely for the purpose of providing the service.

We do not sell your personal information to third parties. For more details, please visit our Privacy Policy page.

13. Limitation of Liability

hibazi is not responsible for the following:

• Disruption to gameplay due to internet connection loss.
• Delays caused by third-party payment providers.
• Issues arising from your device or software.
• Loss resulting from user negligence or misuse of login credentials.
• Financial loss resulting from your gaming decisions.

To the maximum extent permitted by law, hibazi's total liability shall not in any circumstances exceed the real money balance in your account at the relevant time.

14. Changes & Updates

hibazi reserves the right to modify these terms and conditions at any time. For significant changes, we will notify members via their registered email or through a notice on the platform.

Continued use of the platform after changes have been made will be considered acceptance of the new terms. The latest version will always be available on this page.

If you have any questions about these terms and conditions, contact us via 24/7 live chat or email us at [email protected]. Our team provides support in Bengali.